Measures in place at all e-toll customer service outlets to curb the spreading of COVID-19.

Last updated: 04-02-2020

Read original article here

Measures in place at all e-toll customer service outlets to curb the spreading of COVID-19.

Measures in place at all e-toll customer service outlets to curb the spreading of COVID-19.
24 March 2020 | From Arrive Alive
Your health and that of our staff is of the utmost importance to us. We have put measures in place at all our e-toll customer service outlets to curb the spreading of COVID-19. 
We took the decision to allow staff to work reduced hours with effect from 23rd March 2020 to the 14th April 2020.
 
All our Customer Service Centres in the shopping malls will have reduced staff members to assist our Road Users. The operational hours will also align to the shopping malls.
We take note that shopping malls continue to vary their times, with most of the hours being Monday to Friday 9am- 5pm, Saturdays 9am – 3pm and Sundays 9am – 2pm.
However, the other changed Operational Hours will be as follows:
Call centre:  6am – 6pm 
Satellite Centres: 6am – 6pm
Still we take our commitment to provide excellent customer service seriously and are offering alternative ways in which we will be able to assist you with any account management matters.
The following customer service options are available to you:
•    The SANRAL Mobile App 
•    E-toll satellite centres, located along the Gauteng e-roads
•    Visit your nearest e-Toll Customer Service Centre (Locations are found on our SANRAL website: www.sanral.co.za) 
•    The SANRAL website, www.sanral.co.za/ etoll
•    Via E-mail, info@sa-etoll.co.za
•    Via the call centre, 0800 726 725
Thank you for your understanding. In the words of our President “We are in this together, and it is by working together that we will prevail.”
Yours sincerely,
Brand new Porche crashed into a tree in Broadacres...
24 Mar 2020 | From Arrive Alive
Emer-G-Med responded to a collision on Valley Road for a brand new Porsche that lost control and crashed. The driver of the vehicle was missing when authorities arrived on the scene. All necessary authorities were on scene for investigations.
Taxi and bakkie collide leaving nine injured in Oranjesig...
24 Mar 2020 | From Arrive Alive
Nine people were left injured this morning, one of them seriously, when a taxi crashed into the bakkie at the Rhode and Harvey Road intersection in Oranjesig, Bloemfontein. ER24 paramedics, Provincial EMS and other services, arrived on the scene at 07h20 to find the bakkie on its roof next to a traffic
Two injured in a head-on collision in Broederstroom...
24 Mar 2020 | From Arrive Alive
Emer-G-Med responded to the R512 close to the lion and safari park in Broederstroom for a head-on collision. On arrival, we treated and transported two patients. Local authorities were on scene for investigations. Two injured in a head-on collision in Broederstroom https://t.co/8A08BqZBYk
Multiple injured in a taxi collision on the M1...
24 Mar 2020 | From Arrive Alive
Emer-G-Med responded to M1 North before Glenhove for a collision. Multiple patients were treated and transported to the hospital for further care. Local authorities were on scene for investigations.
Automobile Association (AA) on safe driving during the National State of Disaster...
24 Mar 2020 | From Arrive Alive
The Automobile Association (AA) says although roads across the country are experiencing a dramatic decrease in volumes, safe driving is still essential, and motorists must still follow the rules. “An unintended consequence of the coronavirus and the associated closures of schools, tertiary
Statement by President Cyril Ramaphosa on Escalation of Measures to Combat Covid-19 Epidemic...
23 Mar 2020 | From Arrive Alive
My fellow South Africans, It is a week since we declared the coronavirus pandemic a national disaster and announced a package of extraordinary measures to combat this grave public health emergency. The response of the South African people to this crisis has been remarkable. Millions of our people
N3TC Advisory...
23 Mar 2020 | From Arrive Alive
Since the President of South Africa, Mr Cyril Ramaphosa, declared a National State Disaster in March, all our people, businesses and institutions have been uniting around the country to help stop the spread of the novel coronavirus (COVID-19). The World Health Organisation confirmed that the coronavirus,
Gauteng: Two injured Edenvale crash...
23 Mar 2020 | From Arrive Alive
Gauteng: At 10H59 Monday morning Netcare 911 responded to reports of a collision on Driefontein Road in Isandovale Edenvale. Reports from the scene indicate that two trucks and a car were involved in a collision. Two adult male patients were found on the scene, the passenger had sustained moderate
Driver injured in Randburg crash...
23 Mar 2020 | From Arrive Alive
Gauteng: At 21H26 Sunday night Netcare 911 responded to reports of a collision on Eland Road in Robin Hills Randburg. Reports from the scene indicate that the driver of a light motor vehicle lost control crashing into a tree. The patient, an adult male who is also believed to be the only occupant


Read the rest of this article here